Job Details

Experience Required:

6–9 years (with at least 3–5 years in staffing/recruitment industry)

Job Summary

We are seeking an experienced and dynamic HR Manager to oversee all human resource functions within our staffing organization. The ideal candidate will have strong expertise in recruitment operations, employee engagement, compliance, and HR strategy aligned with staffing business goals.

Key Responsibilities

1. Talent Acquisition & Workforce Planning

• Manage end-to-end recruitment for internal hiring (recruiters, sales, support teams)

• Develop hiring strategies aligned with business growth targets

• Partner with delivery heads to forecast hiring needs

• Ensure quick turnaround time (TAT) for staffing positions

2. Employee Lifecycle Management

• Oversee onboarding, induction, and exit processes

• Maintain employee records and HRMS systems

• Drive employee engagement and retention initiatives

• Conduct regular feedback and satisfaction surveys

3. Performance Management

• Design and implement appraisal frameworks

• Monitor employee KPIs and productivity metrics  

• Work closely with leadership on performance improvement plans (PIPs)

4. Compensation & Benefits

• Manage salary benchmarking specific to staffing industry

• Handle payroll coordination, incentives, and bonus structures

• Design and manage incentive plans for recruiters and sales teams

5. Compliance & HR Operations

• Ensure compliance with labor laws (PF, ESIC, gratuity, etc.)

• Manage vendor contracts and statutory documentation

• Handle audits and maintain HR policies aligned with regulations

6. Employee Relations

• Address employee grievances and disciplinary issues

• Promote a positive and high-performance work culture

• Act as a bridge between management and employees

7. HR Strategy & Leadership

• Align HR initiatives with business goals (revenue-driven staffing model)

• Build scalable HR processes for growing teams

• Support leadership in organizational development.

Required Skills & Competencies

• Strong knowledge of staffing/recruitment lifecycle

• Expertise in HR operations and compliance

• Experience with HRMS tools and ATS systems

• Excellent communication and stakeholder management  

• Data-driven decision-making approach

• Ability to work in a fast-paced, target-driven environment

Preferred Qualifications

• MBA/PGDM in Human Resources or related field

• Experience in IT/ Non-IT staffing companies

• Exposure to bulk hiring and vendor management

Key Performance Indicators (KPIs)

• Hiring turnaround time (TAT)

• Employee retention rate

• Offer-to-join ratio

• Employee satisfaction score

• Compliance adherence rate

Reporting To:

Director / VP – HR / Business Head