Hybris Support Engineer
Job Description
Experience: 6–8 Years
Joining Timeline: Immediate to Max 15 Days
Job Summary
We are seeking an experienced Hybris Support Engineer with 6–8 years of hands-on experience in supporting and maintaining SAP Hybris (SAP Commerce Cloud) applications. The ideal candidate will have strong expertise in application support, issue resolution, and performance monitoring within high-availability enterprise environments.
Key Responsibilities
-
Provide L2/L3 support for SAP Hybris / SAP Commerce applications.
-
Monitor, troubleshoot, and resolve production issues, performance bottlenecks, and application defects.
-
Handle incident management, problem management, and root cause analysis (RCA).
-
Support deployments, patches, and minor enhancements.
-
Collaborate with development, QA, and business teams to ensure system stability.
-
Perform log analysis, system monitoring, and error resolution.
-
Ensure adherence to SLAs and support processes.
Required Skills (Keywords)
-
SAP Hybris / SAP Commerce Cloud
-
Application Support (L2/L3)
-
Incident & Problem Management
-
Production Support
-
Performance Monitoring & Tuning
-
Root Cause Analysis (RCA)
-
Linux / Unix Basics
-
SQL Queries & Database Support
-
ServiceNow/Jira (preferred)
Eligibility Criteria
-
6–8 years of relevant Hybris support experience
-
Strong communication and stakeholder coordination skills
-
Ability to join within 15 days
Explore More Opportunities